FAQ

Questions? We like the easy ones.

Everything you need to know about ordering, ingredients, delivery, storage and making the most of your GF Club favourites.

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What is the GF Club?

The GF Club is a gluten-free discovery box, bringing a handpicked selection of delicious treats, snacks, bakes and new discoveries straight to your door.
Every box is designed to make gluten-free food more exciting — whether you're newly diagnosed, a long-time coeliac or simply love great gluten-free food.

What's included in a GF Club Box?

Expect a mixture of things like:
🍫 Chocolate
🍪 Biscuits & cookies
🍰 Brownies, cakes & bakes
🍿 Crisps & savoury snacks
🍬 Sweets
🥨 Crackers & sharing treats
✨ Exciting products you may not have tried before

The selection changes regularly, so there's always something new to discover.

Do I have to Subscribe?

No.
You can choose between a monthly subscription and a one-off box.
Our subscription is designed for anyone who wants a regular delivery of gluten-free discoveries, while our one-off boxes are perfect for trying The GF Club, treating yourself or sending as a gift.

Can I cancel my subscription?

Yes.
You can cancel your subscription in accordance with the terms shown when you purchase. There are no long-term contracts.
I'd only use “cancel anytime” on the site once you've confirmed that your Shopify subscription setup actually allows this and you've written the process clearly.

Are the boxes suitable for people with coeliac disease?

We select products based on their gluten-free status and the information provided by their manufacturers/suppliers.
However, customers with coeliac disease or other allergies should always check the ingredients, allergen and gluten-free information supplied with each product before consuming it.

What is The GF Club box?

The box is our way of bringing together a curated selection of gluten-free favourites. It is designed to make choosing treats easier and discovery more fun.

What if I need help with an order?

Get in touch as soon as possible with your order details and we will help you understand the next best step.

How do I contact the GF Club?

Use our contact page or the details provided in your order confirmation. We’d love to hear from you.

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Still have a question?

We’re real people, and we are happy to help with product questions, orders and anything else you are unsure about.

Talk to The GF Club