Questions? We like the easy ones.
Everything you need to know about ordering, ingredients, delivery, storage and making the most of your GF Club favourites.
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Contact usHow do I place an order?
Browse the products you love, choose your options where available, add them to your basket and complete checkout. Your order confirmation will contain the details you need.
Are your products gluten-free?
Our recipes are made as gluten-free products. Always check the product information on the item you are ordering, especially if you have specific dietary or allergen requirements.
Where do you deliver?
Delivery availability, timing and charges depend on the product and destination. The clearest delivery information is shown during checkout for your order.
How should I store my treats?
Storage instructions vary by product. Follow the guidance included with your order and, when in doubt, contact us before storing or reheating a specific item.
What about other allergens?
Ingredients and allergen information can vary by product. Please read the individual product information carefully and contact us before ordering if you need help understanding a specific ingredient.
What is The GF Club box?
The box is our way of bringing together a curated selection of gluten-free favourites. It is designed to make choosing treats easier and discovery more fun.
What if I need help with an order?
Get in touch as soon as possible with your order details and we will help you understand the next best step.
How can I contact The GF Club?
Use our contact page or the details provided in your order confirmation. We’d love to hear from you.
Still have a question?
We’re real people, and we are happy to help with product questions, orders and anything else you are unsure about.